

Stretching Your Marketing Message to Fit With Social Media
Do you remember Stretch Armstrong? Although I did not have the toy, I certainly found pleasure in trying to destroy it or stretching to its maximum capacity as a kid (and you could).
This reminds me of the current McDonald’s campaign “eat like an Olympian.” Here it is in a nutshell: create a sauce that is only available in the Olympic Village and then create a promotion offering this sauce (for chicken nuggets) at all McDonald’s locations…so you can eat like an Olympian. Does this make you crave McDonald’s?
Would you consider this a stretch of the marketing message?
Absolutely!
Does it fit in with social media marketing?
Definitely!
Is this a bad campaign?
Actually, it’s a good campaign and here’s why.
The “eat like an Olympian” campaign is creating some feedback both positive and negative in the social media space and in the media…so it is getting people talking. The viral buzz is going on both good and bad so the primary goal of invoking a response has been achieved. I am sure the McDonald’s team that is managing the Twitter stream may disagree but it is getting mind space and it is getting the McDonald’s brand out there. Even though the messaging is a total stretch and was created for the sake of saying “eat like an Olympian”, it is creating third party content by getting people talking online (and offline). Isn’t this the primary goal of social media?
This is a great example of how messaging can be a hit of miss (and here they took a risk). If no one was talking, it would be a miss (which is not the case here). Most companies don’t think this way and tend to create marketing and branding messages that are too insider. Then when it comes to having this translate into social media marketing, it typically becomes a stretch for them to get the messaging right. McDonald’s really stretched what we all consider a valid marketing message (even McDonald’s insiders would agree) but does it matter if the results are there? I guess it is too early to tell if this campaign helped to increase sales at McDonald’s but as for an example of how to stretch your marketing message to invoke a response and to get people talking, this one is good.
I have to admit that I did have McDonald’s last night but I was not motivated to try the special sauce of the McNuggets. I guess I was the one who missed out on eating like an Olympian.

Matthew O'Brien
With over 20 years of experience in the digital media world, Matthew has worked for and with Fortune 500 businesses and has built companies from the start-up stage to exit strategy. He recently helped develop a data insight engine to bridge the gap between search, social, and mobile marketing to maximize the visibility, relevancy, and predictive success of online businesses. Matthew is the founder of MINT Social, an award-winning digital marketing company that accelerates online marketing results to help businesses get found and thrive online. Matthew has developed an educational curriculum for Universities on social media for businesses, is a founding board member of the Arizona Innovation Marketing Association (AZIMA), a board member of HeroZona Foundation and on the advisory board (Vinnies) for St. Vincent de Paul - Phoenix. Matthew is a mentor with ASU Entrepreneurship and Innovation Group, a speaker on social media and digital marketing, and is a subject matter expert with many online portals.