

Get Hyper-local to Grow Your Business Online (Geo-SEO)
Where your business’s physical location has never been more important in the eyes of search engines, have you noticed that Google Maps and Google Places were integrated into Google Plus, and now they have been sneakily added to Google My Business since Google Plus was put to bed in 2019?
We are constantly monitoring the consistent add-ons and enhancements that Google My Business to rolling out in the GMB dashboard. In the past, we ha to manage both your local listings and your business page (for Google Plus) in two areas, and if you talk to the folks at Google (who provide excellent help in this area), they will let you know that the dashboards are becoming more streamlined abound business needs for being locally relevant.
Yahoo offers a Local tool for businesses in dire need of a business plan, and Bing is also working on enhancements to their local tools for businesses, Bing Places. So what do these Local dashboards mean to a business?
Is there an opportunity to get a head start or to get an advantage over your competition by integrating hyper-local strategies into your online marketing plan?
So, you may say,
“My business is national and I don’t need to have a local strategy”…or do you?
One of the things we have noticed with Google is that they are working hard to cleanse the Internet of businesses that are not legitimate. What does this mean? There are many businesses out there that have an identity crisis is in the eyes of search engines. Google, and many other search engines, reference Experion, Axiom, Yellow Pages-type databases, and many other business information and reviews. This data is colliding with your online business data (old and new).
What is getting published about your business may shock you as incredibly accurate and, too often, very inaccurate. We are starting to see that some businesses have an identity crisis, meaning there may be multiple versions of their business name with the same phone number and the same address. For example, a business name may have multiple versions listed in online directories and search engines like:

– Spacely Sprockets
– Spacely Sprockets Company
– Futureville Spacely Sprockets
So what will this do to your business? Potentially, Google will look at this and say,
“There are multiple business names with the same phone number and same address? We are going to remove them all from our database.”
Unfortunately, this is happening more times than we’d like to see. We have had situations where a company changed their name, and they were competing with their old business name. If this happens, you want to make sure you claim both listings and then delete the old listing(s). In fact, this is what we did initially, and then two months later, the old business listing popped up again online (in Google Maps/Place/Google+). This time around, we got on the phone with Google so that they could physically remove and block this listing from ever showing up again in their database.
Businesses that have not claimed their listings in search engines need to do the following (especially those that have changed their business name):
- Confirm the mailing address and business name registered with the state what the United States Post Office has on record
- Select one phone number and email address for each location you have (think of this as your license plate for your business)
- Do an online search for all version of your business name, claim all listings you find and edit them to match the registered data you have
- Claim your Google listing and update the listing with all the registered data (be sure to do this step last since Google will crawl the Internet to validate your listing with other online listings)
- Verify your business listings in Google, Yahoo (who has a new dashboard), and Bing
- Add the rel=”publisher” code to your site to verify your business website.
- Verify your email address and phone number in your Google Plus listing
- If you have a blog and a personal Google Plus page, add the rel=” author” code to your blogs (be sure to use a real photo of you, or Google will not acknowledge you as a real person and prevent your image from showing up in search results like this:
One of the things that we are seeing is that if your business wants to be more influential and relevant in search results, especially in Google’s eyes, you need to focus on your geography and look at the roots of your area and how your business fits in. Be proud to be a local business (even if you have a national or international focus) and pull into your online story how your business is engaged in the local community. Answer the question, “Why would people care?” If you start following this strategy, you will find that your online business can accelerate in the map listings in search engines to grow your relevance and influence in mobile search (locally, nationally, and internationally).

Matthew O'Brien
With over 20 years of experience in the digital media world, Matthew has worked for and with Fortune 500 businesses and has built companies from the start-up stage to exit strategy. He recently helped develop a data insight engine to bridge the gap between search, social, and mobile marketing to maximize the visibility, relevancy, and predictive success of online businesses. Matthew is the founder of MINT Social, an award-winning digital marketing company that accelerates online marketing results to help businesses get found and thrive online. Matthew has developed an educational curriculum for Universities on social media for businesses, is a founding board member of the Arizona Innovation Marketing Association (AZIMA), a board member of HeroZona Foundation and on the advisory board (Vinnies) for St. Vincent de Paul - Phoenix. Matthew is a mentor with ASU Entrepreneurship and Innovation Group, a speaker on social media and digital marketing, and is a subject matter expert with many online portals.